- Your Privacy Matters
Privacy Policy
InspectCar respects your privacy and handles your personal information with transparency and openness. This Privacy Statement outlines the ways in which we collect, store, and disclose your personal information, as per the Privacy Act 1988 (Cth), and Australian Privacy Principles.
This policy applies to all users of our website https://inspectcar.com.au and our vehicle inspection services.
1. Collecting Personal Information
We only collect the personal information we reasonably need to operate and provide our services. You may be asked to provide:
- Full Name
- Email Address
- Phone Number
- Address for residential or inspection
- Details of the vehicle and information about the seller
- Details of booking and inspection
- Payment Information (where applicable)
- Contact us with any information that you may provide
We may also collect information that is not personal, such as your IP address, browser type and device information.
2. How We Collect Information
We collect information when you:
- Book an inspection through our website
- Contact us or send an inquiry
- Contact us via phone, email or our online forms
- Browse our website
3. Use of Personal Information
Your personal information is used to:
Manage and process vehicle inspection bookings- Contact you about inspections, reports, or enquiries
- Provide inspection reports and related services
- Improve our website, systems, and service quality
- Comply with legal and regulatory obligations
Your personal information is never sold, rented or traded.
4. Disclosure of Personal Information
Your personal information may be disclosed to:
- Our inspectors, service providers and other experts who carry out inspections
- Payment processors required to process all transactions
- Hosting partners and IT service providers
- Legal, regulatory or government authorities where required by law
Third parties who receive personal information must handle them securely and only use it for the purposes it was given.
5. Data Storage and Security
We take all reasonable precautions to keep your information safe from loss, unauthorised alteration or misuse. Data is safely saved via reputable systems and parties.
We cannot ensure the security of any information transmitted over the Internet, and we accept no liability for any unintentional disclosure.
6. Cookies and Website Analytics
Our website uses cookies and analytics tools to improve functionality and the user experience. Cookies help us learn about the traffic on our website and how it is being used. Most browsers can be set to disable cookies. However, if you disable cookies, you may not be able to access certain features on our website.
7. Access and Correction
You have the right to ask us about the personal information that we hold and to tell you or correct it if it is inaccurate or incomplete. Get in touch using the contact details on this page.
8. Overseas Disclosure
Personal information may be processed or stored outside of Australia by our service providers. We verify that offshore recipients are also handling personal information in a manner in compliance with Australian privacy standards.
9. Complaints
If you believe that your privacy has been breached, or if you have a complaint about how we have handled your personal information, please contact us. We will take your complaint seriously and respond within a reasonable time.
10. Contact Us
If you have any questions about the Privacy Policy, use of your personal information or other privacy related concerns, or if you would like further information on how we manage your personal information please contact us.
11. Changes to this Policy
This Privacy Policy may be updated from time to time. All changes will be posted on our website immediately after posting.
Last updated: January 2025